Financial Policy

PAYMENT IN FULL IS DUE AT TIME OF SERVICE. We offer CareCredit and MedicalFinancing to those who qualify.

INSURANCE

Our office understands the value of insurance benefits to our patients. Once benefits have been predetermined for your specific treatment, in order for us to accept assignment from your insurance company, a valid credit card will be securely placed on file. We will collect any estimated copay, deductible and difference in fees at the time of service. Any remaining balance after 45 days will be automatically billed to your credit card. To insure maximum insurance benefits be sure to read your dental plan benefit booklet provided by the insurance company prior to your appointment and discuss all concerns with your insurance company. WE ARE CONSIDERED OUT OF NETWORK FOR ALL INSURANCE PLANS.

USUAL AND CUSTOMARY RATES

Our practice is committed to providing the best treatment for our patients. We charge according to the costs associated with your treatment and for the expert care you deserve. Your are responsible for payment regardless of any insurance company's arbitrary determination of usual and customary rates.

MISSED APPOINTMENTS

Appointments are valuable blocks of time. When an appointment is broken or cancelled on short notice (less than 48 hours) it prevents us from helping someone else. Wasted appointment time also results in higher health care fees. In order to control costs for all our patients, we must charge a non-refundable $70.00 cancellation fee for all appointments that are cancelled with less than 48-business-hours notification (Monday - Friday). As a courtesy to our patients, we make every effort to contact scheduled individuals to remind them of their appointment, however, keeping your appointment is your responsibility. Please help us control costs as well as serve you better by keeping all scheduled appointments.

If you have dental insurance, please call our office at (919) 403-5559 to verify your specific coverage.

New Patients Welcome

 Call for an appointment:
(919) 403-5559

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New Smile Magic
Practice Photo

Dr. Theresa B. Robinson

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New Smile Magic
5915 Farrington Road, Suite 101
Chapel Hill, NC 27517-9900
General Info: (919) 403-5559